LiveDoc by Health at Hand 2.0.28

LiveDoc is a service offered by Health at Hand for Allianz Worldwide Care Members.

Access healthcare professionals through live video consultations on your mobile phone. With no need for appointments, you can skip waiting rooms and have immediate access to highly qualified doctors wherever you are.

LiveDoc is available at no cost to eligible employees of organizations that are subscribed to this service.

Health at Hand, a Dubai-based telehealth provider licensed by the Dubai Health Authority, manages LiveDoc.

EASY TO USE, FAST, AND CONVENIENT: Consult with a doctor within minutes from the comfort of your home or office.

WHAT TO EXPECT FROM VIDEO CONSULTATION: Similar to an in-person consultation at a clinic, the doctor will discuss your symptoms and medical history, evaluate your condition, and provide a treatment plan for non-emergency medical issues.

HIGH-QUALITY HEALTHCARE: The doctors from Health at Hand operating the LiveDoc app are reliable, experienced, and trustworthy. They offer top-notch medical expertise and are trained as telehealth providers.

ACCESSIBLE & TIME-SAVING: Ideal for those too busy or unable to visit a doctor's office, LiveDoc can be used for yourself or your children.

EXTENDED WORKING HOURS: Doctors are available for consultation from 6 am to 10 pm GST, Saturdays to Thursdays, and 9 am to 6 pm GST on Fridays.

CONFIDENTIAL & SECURE: Your calls remain confidential, and your private health data is secure. Our compliance with HIPAA standards and GDPR regulations ensures your sensitive information is protected. We do not share any of your data with third parties without your consent.

WHEN TO USE LIVEDOC: Perfect for common non-emergency medical issues, Health at Hand doctors provide immediate advice on various conditions such as colds, coughs, flu-like symptoms, sore throats, earaches, sinus congestion, headaches, urinary problems, indigestion, vomiting, diarrhea, eye infections, and rashes.

For more information, please visit www.myhealthathand.com/livedoc.